Chatbot
Resolve 90% of Daily Issues Independently
24/7 automation for common issues, nighttime self-service, and AI-assisted teamwork for better efficiency
Your customer service team's AI helper—focused on saving costs and improving efficiency.
How to handle high inquiry volumes?
Meiqia's AI bot manages FAQs, while humans take over when necessary
How to reduce nighttime labor costs
Configure Meiqia's bot to manage night shifts, reducing the need for human agents.
Double protection for top-notch service quality
To boost service quality and efficiency with human-AI teamwork
Spot problems
Answer smoothly
Cluster questions, answer accurately
Cluster 500+ question types with deep semantic analysis, delivering 89% accuracy.
One question, many answers—keep the chat flowing
Custom answers for typical questions—multiple phrasings, multiple responses.
Multi-turn chats, deeper connections.
Guide with step-by-step questions, extract key details from context.
Smart task allocation
Better efficiency, higher quality
Multiple bots, smoother service
Specialized bots for each product and channel—personalized service made easy
AI-powered teamwork enhances efficiency through smart support
Switch service providers effortlessly—customers won’t even notice. AI auto-tags and summarizes, enhancing quality and efficiency.
7 smart ways to handle customer interactions
AI, human, or both—smooth, efficient service.
One-click knowledge base upload
3-minute setup
One-click upload for all docs to kickstart your knowledge base. Drag-and-drop setup in 3 minutes—simple and easy to maintain
Continuously optimize the questions for better accuracy
Self-learning and training
Ongoing enhancements to service performance
Auto-tag unsolved questions, cluster repeats, and refine the knowledge base
Diverse metrics offer a complete picture of service performance.
Stats from all dimensions
See key Data instantly
Track channel-specific data in real time, monitor bot performance, and analyze unresolved or hot issues to assess service quality
Discover more
Knowledge Graph
Build an enterprise knowledge map for multi-model commodity-based knowledge Q&A
Input suggestions
Chatbots automatically recommend relevant questions during visitor input messages
Delayed response
Chatbots automatically increase the delay seconds to simulate the input effect
Task orientation.
Use customer data and business knowledge to power tasks like searches and personalized recommendations
Semantic Recognition
Voice recognition enabled—AI matches queries with precise answers using advanced algorithms
Related query suggestions
AI suggests related questions and solves issues before customers ask
FAQ guide
Preset high-frequency questions, automatically pushed when the conversation starts, add up to 30
Open API
Integrate with third-party APIs to link your business systems for easy data access and queries
Custom expiry date
Customize chatbots question response expiration date and deactivate and restart at any time
Customers
Get Started Now and see a Surge in Lead Generation
One workspace to handle all customer channels—faster, more efficient support
Chatbot for FAQs, teamwork for complex cases—lower costs, higher efficiency.
Ready to Elevate Your Business With Meiqia AI？
Over 90% of decision-makers aim to integrate AI Agents into more customer service scenarios.
Brands
| More chat, more leads, with Laigu AI
|Navigate your global expansion & customer service with Mixdesk AIContact Us
Tel：400-0031-322
Email：team@meiqia.com
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